Privacy Policy

Effective Date: July 15, 2026

At Veltrix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

• Name

• Email address

• Billing and shipping information

• Payment information (processed securely by our payment providers)

• Phone number (if provided)

• IP address

• Browser and device information

• Order history

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

Payment Information

Payments are processed securely through trusted third-party payment providers.

Veltrix does not store your full credit card or payment information.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve website performance

• Analyze website traffic

• Personalize your shopping experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing of Information

We may share your information only with trusted service providers when necessary to operate our business, including:

• Shopify

• Payment processors

• Shipping providers

• Fraud prevention services

• Analytics providers

These providers receive only the information necessary to perform their services.

We do not sell your personal information.

Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders

• Provide customer support

• Comply with legal requirements

• Resolve disputes

• Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Object to certain processing activities

• Request a copy of your personal information

To exercise any of these rights, please contact us.

Third-Party Services

Our website is powered by Shopify and may use third-party services for payment processing, shipping, analytics, and other business operations.

These third parties have their own privacy policies governing how they handle your information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon posting the updated version on this website.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Veltrix

Email: veltrix2617@gmail.com